Privacy Policy

Your privacy is important to us. Learn how we protect your data while providing smart LED automation services.

Effective Date: August 30, 2025
Last Updated: August 30, 2025

Our Privacy Commitments

Minimal Data Collection

We only collect what's essential for our smart LED services to work

No Data Selling

We never sell, rent, or share your information with third parties

Secure Storage

Your data is encrypted and stored securely using industry standards

Your privacy is important to us. This Privacy Policy explains how LumeAlert ("we", "our", or "us") collects, uses, and protects your information when you use our smart LED automation services, mobile apps, or website (collectively, the "Services").

1

Information We Collect

Minimal Data Collection

We only collect the minimum information necessary to operate our smart LED automation Services.

This may include:

Account Information

Your email address for account creation, authentication, and customer support communications

Device Integration Data

Your Govee API key and device identifiers to enable smart LED lighting integrations and automations

Sports Preferences

Your favorite teams and sports to customize lighting reactions during games

Usage Information

Basic usage patterns to improve our service and troubleshoot technical issues

We do not collect or store sensitive personal information beyond what's required for our smart home automation functionality.

2

How We Use Your Information

We use your information strictly to:

Provide Services

Enable access to our smart LED automation platform and sports lighting features

Device Integration

Support your Govee and other smart LED device integrations and automations

Customer Support

Respond to your customer support inquiries and technical assistance requests

Service Improvement

Improve our smart home automation features and fix technical issues

What We Don't Do

We do not use your data for advertising, analytics beyond basic usage patterns, tracking across other websites, or any form of behavioral profiling.

3

Sharing Your Information

We Never Sell Your Data

We do not sell, rent, or share your information with third parties—ever.

The only exception would be if legally required (e.g., valid legal request, court order, or law enforcement request), which is highly unlikely and would be handled transparently with advance notice to you when legally permitted.

We may share anonymized, aggregated data that cannot identify you personally (such as "X% of users prefer NFL lighting") for business purposes, but this never includes personal information.

4

Data Storage & Security

We take reasonable measures to protect your data using modern security practices and industry standards:

Encryption

Data encrypted in transit and at rest using industry-standard protocols

Secure Storage

Your Govee API keys and account data stored securely in protected databases

Access Controls

Limited access to your data by authorized personnel only when necessary

Regular Updates

Security measures regularly reviewed and updated to maintain protection

5

Your Privacy Rights

You have the following rights regarding your personal data:

Easy Account Deletion

You can request that we delete your account and all associated data at any time. Just contact us at hello@lumealert.com and we'll handle it promptly.

Complete data deletion typically processed within 7 business days of your request.

Access: Request a copy of the personal data we have about you
Correction: Update or correct any inaccurate information in your account
Portability: Export your data in a common format for transfer to other services
Restriction: Limit how we process your data in certain circumstances
6

Cookies & Tracking

We use minimal cookies and tracking technologies to provide our Services:

Essential Cookies

Required for basic website functionality, user authentication, and security features. These cannot be disabled.

Functional Cookies

Remember your preferences and settings to enhance your experience with our smart LED automation platform.

We do not use advertising cookies, social media tracking pixels, or cross-site tracking technologies.

7

Changes to This Privacy Policy

If we ever update this Privacy Policy, we'll notify you clearly before the changes take effect through email and a prominent notice on our website. We'll provide at least 30 days advance notice for material changes. Your continued use of the Services after changes means you agree to the updated policy.

8

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Privacy Inquiries: hello@lumealert.com
General Support: hello@lumealert.com
Website: lumealert.com
Company:

LumeAlert LLC
Remote-First Company