Your privacy is important to us. Learn how we protect your data while providing smart LED automation services.
We only collect what's essential for our smart LED services to work
We never sell, rent, or share your information with third parties
Your data is encrypted and stored securely using industry standards
Your privacy is important to us. This Privacy Policy explains how LumeAlert ("we", "our", or "us") collects, uses, and protects your information when you use our smart LED automation services, mobile apps, or website (collectively, the "Services").
We only collect the minimum information necessary to operate our smart LED automation Services.
This may include:
Account Information
Your email address for account creation, authentication, and customer support communications
Device Integration Data
Your Govee API key and device identifiers to enable smart LED lighting integrations and automations
Sports Preferences
Your favorite teams and sports to customize lighting reactions during games
Usage Information
Basic usage patterns to improve our service and troubleshoot technical issues
We do not collect or store sensitive personal information beyond what's required for our smart home automation functionality.
We use your information strictly to:
Enable access to our smart LED automation platform and sports lighting features
Support your Govee and other smart LED device integrations and automations
Respond to your customer support inquiries and technical assistance requests
Improve our smart home automation features and fix technical issues
We do not use your data for advertising, analytics beyond basic usage patterns, tracking across other websites, or any form of behavioral profiling.
We take reasonable measures to protect your data using modern security practices and industry standards:
Encryption
Data encrypted in transit and at rest using industry-standard protocols
Secure Storage
Your Govee API keys and account data stored securely in protected databases
Access Controls
Limited access to your data by authorized personnel only when necessary
Regular Updates
Security measures regularly reviewed and updated to maintain protection
You have the following rights regarding your personal data:
You can request that we delete your account and all associated data at any time. Just contact us at hello@lumealert.com and we'll handle it promptly.
Complete data deletion typically processed within 7 business days of your request.
If we ever update this Privacy Policy, we'll notify you clearly before the changes take effect through email and a prominent notice on our website. We'll provide at least 30 days advance notice for material changes. Your continued use of the Services after changes means you agree to the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
LumeAlert LLC
Remote-First Company